Policies

 

 Terms & Conditions

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This legal document covers the content and acceptable usage of www.luxurypartyfavours.com. By accessing this site you acknowledge your agreement to these terms and conditions:

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• You may only access our site for legal purposes. You may not use it to post, submit or transmit any material that is; threatening,

   discriminatory, obscene, and offensive, in breach of confidence, privacy, technically harmful, fraudulent or interferes with the

   normal operation of the site. By using our site you are agreeing to our legal usage terms. If you do not agree to these terms,

   please do not access our website.

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• We are committed to protecting the privacy of our website users, full details of our Privacy Policy can be viewed at

   www.luxurypartyfavours.com/privacy policy

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• The use of any information or materials on this website is your personal choice, for which we shall not be liable. It is your

   responsibility to ensure that any information, products or services that your purchase through this website meet your specific

   requirements.

• All materials displayed or made available on our website, including, but not limited to, trademarks and logos, graphics,

   documents, texts and images are owned or licensed to Luxury Party Favours and our suppliers and are protected by copyright  

   laws. By using our site you agree that you will only access the content for your personal and non-commercial use. No materials

   on this website may be reproduced, copied or transmitted without our permission.

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• Our website may contain third party links to other sites. Once you use these links to leave our site, we do not have any control or

   responsibility for the content, or the privacy of the information you provide when visiting such sites.

• We may change, update and delete the content on our website. We have the right to makes these changes without notice. If deemed

necessary,  we may stop access to any part or all of the services provided by us on the site at any time, with or without notice.

• We do not provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, suitability, pricing and

   availability of the information or products found on this website. You acknowledge that such information and materials may

   contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent

   permitted by law.

• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. Your use of this website and

   any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

• Full details of our Delivery & Returns policy can be viewed here www.luxurypartyfavours Delivery & Returns policy . We may

   update our website terms and conditions from time to time. Please refer back to this page for any changes. You may direct any

   queries about our Terms & Conditions to luxurypartyfavours@gmail.com



  Privacy Policy

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This Privacy Policy is a legal document that discloses some or all of the ways Luxury Party Favours gathers, uses, discloses and manages customer data. We respect the privacy of our website users and take privacy matters seriously. Please read this policy for details of how your personal information is used.
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 Information & Data Security​

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• You can use this website without disclosing any personal information to us. We will only collect personal information in order to

   fulfil your online query or if you purchase any of our products or services. By doing so you may submit personal data and sensitive

   information to us, which includes (but is not limited to) your; name, address, business name, telephone number, payment details

   and email address.

• If you provide your personal details to us you are consenting to their use. Your information will be kept secure, and will be only

   collected and used in accordance with national data privacy laws. By submitting your information, you agree it may be

   used, stored and processed to improve the operation, administration and development of our business.

• You are entitled to be informed of the personal information we hold about you. We are happy to comply with any requests once we

   are satisfied of your identity.
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Data Collection & Disclosure​

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• We only collect personal details that are necessary to process payment for your online purchase or to answer any email queries.

   
• We will not release personal details to any third party, unless we are required to do so by law.

• We may use your information to contact you about your order, or from time to time, inform you of changes to our website, advice

   on new products and services, special offers or to gain feedback on our business.

• If you do not want to receive any communications from us please contact us by sending an email to the address provided on this

   website.
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 Children​

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• Our site is not intended for children. If you are under the age of 18 years you may only use our site with the permission and

   involvement of a parent or guardian.
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 Privacy & Cookies Policy​

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• This website may use a device known as a ‘cookie’, which is a way information relating to your internet activity (such as whether

   you have previously visited our site) is recorded on your hard drive and used by us to improve our website services. If you do not

   wish for us to use cookies when you use the site please adjust your internet browser settings to not accept cookies. Your

   computer’s help file should tell you how to do this.

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• We may update our Privacy Policy from time to time, please check this page regularly to ensure you are happy with any changes. Any queries about our Privacy Policy can be directed to luxurypartyfavours@gmail.com

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 Delivery & Returns Policy​

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 This document outlines the delivery and returns policies of:

Luxury Party Favours
Company Place of Registration: United Kingdom
Company Registered office address: Surrey
Email address: luxurypartyfavours@gmail.com

Telephone: 07908078756
Company Registration number: 700700
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 Delivery​

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www.luxurypartyfavours.com has a range of delivery options available. When you have chosen the products you want to buy, the full delivery options and costs will be displayed. The contents of your order and factors such as product availability, weight and delivery postcode will determine what shipping options will be offered.

We will endeavour to despatch and deliver all orders as quickly as possible and within the outlined timescale at time of purchase. We cannot be held responsible for any unforeseen issues or delays caused by any delivery partner or third party.

If you have any queries about the delivery of your products or if it has not arrived, please contact us on luxurypartyfavours@gmail.com
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Returns​

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Customer satisfaction is important to us and we hope you are happy with your purchase. If you have any problem with your purchase, please see the guidelines below:

You can return non-customised or non-personalised items, in their original condition within 5 working days of receiving your order

and we will offer you a refund, exchange or credit-note to the full value of your return.

Faulty goods will be refunded in full and we will also refund the delivery costs incurred by you for receiving or returning a faulty

item.

All items must be returned in their unused, original condition with all original packaging and labelling. We will not accept returns

on opened, used items or perishable, personalised/made-to-order products, unless the item is found to be faulty.

If you are returning an item due to an error made by us, we will refund the delivery charges and costs incurred to return the item

to us.

We cannot be held responsible for losses caused as a result of postal, courier or third party services used when returning an item.

We advise you use a recorded-delivery service for your own protection.
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 To  Return an Item​

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Please include a copy of the order or receipt showing the order number, the reason for the return, your name, address and

telephone details, so that we can process your refund as quickly as possible and contact you if necessary.

If the product you wish to return is classified as containing hazardous substances (e.g. flammable, pressurized, corrosive,

environmentally or otherwise harmful), please refer to the stipulated shipping guidelines imposed by the UK Government under

The Carriage of Dangerous Goods and Use of Transportable Pressure Equipment Regulations 2009 (CDG 2009) link to government

site http://www.legislation.gov.uk/uksi/2009/1348/contents/made
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 Returns Address​

If you have any questions about your delivery, return or exchange of goods, please contact us on: 07908078756
or email luxurypartyfavours@gmail.com and we will be happy to help.

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